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SUPPORT

  • The player will not turn on.
    Ensure the player is charged. Fully charging the player takes 8 hours. If the player is charged and not turning on, reset the player by using a paper clip to press the button on the bottom of the player.
  • When I try to turn on my audio player, the screen lights up for only a few seconds then shuts off."
    The audio players used in the b-Calm system have a HOLD setting activated by the switch on the right side of the player. Insure the power switch is not set to HOLD before attempting to use the player.
  • My player is on but I don’t hear any sound.
    Ensure the headphone jack is fully inserted into the player, the volume is turned up, and the player is charged.
  • The buttons on my player do not work.
    Reset the player. Gently press the reset button on the bottom of the unit using a paper clip.

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SOCIAL RESPONSIBILITY


b-Calm supports both Autism Society of Iowa and Autism Speaks.  b-Calm recognizes there are two school of thought when it relates to Autism Advocacy. In order to not alienate anyone who lives their life on the spectrum; we simply choose to support both groups.

b-Calm provides support for the nonprofit, Champions for Autism & ADHD.  This nonprofit funds projects and provides information to better the communities for people with autism (or autistic people).  

© 2023 BY b-Calm Sound

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